RETURN POLICY -
Unfortunately, we do not accept any returns / exchange
But in the following rare and unfortunate scenarios, we will be more than happy to send across a replacement, if the request for replacement has been raised within 7 days of delivery of the order
Wrong products delivered
Missing products in the order
Damaged products delivered
Expired products delivered
Products in any of the above case shall be reported and returned with proper photographic evidence. Product should be returned in unused and its original packing.
You can raise a request for replacement by mail on info@aqua-agro.com. Our customer happiness executives might ask for additional information to analyze and ascertain before processing the request for replacement.
REFUNDS POLICY -
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded within 5-7 working days on your original payment method. Please remember it can take some time for your bank or Credit Card Company to process and post the refund. It might take up to 15 days in some unexpected cases.